Email & SMS Marketing / Retention
Automation & Flows
Sequences that run without anyone remembering to send them.
Start a ProjectOverview
Campaigns need someone to press send. Flows don't — they trigger off what a customer does, and they keep running whether anyone is thinking about marketing that week or not. For most businesses this is where the majority of email revenue actually comes from, and it's built once.
The set is well established: welcome someone who just subscribed, follow up an abandoned cart, thank a buyer and set up the next purchase, win back someone who's gone quiet. We build them around your actual customer cycle rather than a generic template, then leave them running and review the numbers periodically.
What We Do
The work itself.
Built once, running always
Triggered by behavior, so they work on the weeks nobody has time for marketing.
The flows that matter first
Welcome, abandoned cart, post-purchase, win-back — in the order they'll return the most.
Mapped to your cycle
Timing set to how your customers actually buy, not a default someone shipped in a template.
Reviewed, not abandoned
Flows decay as the business changes; they get revisited rather than left running for years.
In Practice
What it looks like.
Frequently Asked
Which flow should we build first?
Usually the welcome sequence — it reaches people at their most interested and it's the simplest to get right. For a store with a checkout, abandoned cart normally returns more, faster.
Does this replace sending campaigns?
No, they do different jobs. Flows handle the predictable moments in a customer's cycle; campaigns handle the things only you know about, like a new opening or a seasonal push.